Removal of Web Threat Shield from Edge

  • 30 September 2022
  • 3 replies

I’ve tried again and again to remove the Web Threat Shield after uninstalling Webroot. I cannot get the extenion to shut off or uninstall. I cannot even delete the files as they are locked by the system. This is my home computer, and I can’t remove this! How can you make software that is this invasive that I can’t remove it?!


Best answer by TripleHelix 1 October 2022, 02:17

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3 replies

Userlevel 7
Badge +63

Hello @wkirklandco1 


Within Edge: Go under Extensions/ Manage Extensions and click on Remove!


Click on picture to see full size!




That doesn't work. I have no option to remove or even turn it off.

Userlevel 7
Badge +63

Sorry to hear. Please contact Webroot Support and they will remove it!


Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.