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I’ve tried again and again to remove the Web Threat Shield after uninstalling Webroot. I cannot get the extenion to shut off or uninstall. I cannot even delete the files as they are locked by the system. This is my home computer, and I can’t remove this! How can you make software that is this invasive that I can’t remove it?!

Hello @wkirklandco1 

 

Within Edge: Go under Extensions/ Manage Extensions and click on Remove!

 

Click on picture to see full size!

 

 

Thanks,


That doesn't work. I have no option to remove or even turn it off.


Sorry to hear. Please contact Webroot Support and they will remove it!

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,


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