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removing/deactivating pc/laptop

  • April 26, 2025
  • 1 reply
  • 33 views

Trying to find a way to remove a pc/laptop from my account in order to add new ones, cannot get any info from the webroot page, anyone can help? Or how to deactivate them. Thanks.

 (Removed Private Information) PTD

 

Best answer by ProTruckDriver

Hello ​@skyfly On the new console you need to contact Webroot Support to remove /deactivate computers:

Support: https://www.webroot.com/us/en/about/contact-us

Business Support: https://www.webroot.com/us/en/business/support/contact

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

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ProTruckDriver
Moderator

Hello ​@skyfly On the new console you need to contact Webroot Support to remove /deactivate computers:

Support: https://www.webroot.com/us/en/about/contact-us

Business Support: https://www.webroot.com/us/en/business/support/contact

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.