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scan just completed

  • November 7, 2021
  • 2 replies
  • 60 views

Hi

Two errors are showing after scan completion

No 1  The cpu is underpowered and impacting performance

No 2  An error process has a possible hand leak ( amdrsserv.exe

Should be concerned about these issues would appreciate any advise given on how to rectify if these are a problem.

Kind Regards

njj

Best answer by TripleHelix

Hello @njj 

 

It sounds like your using System Analyzer so I would take the info it shows with a grain of salt and there’s nothing you can do to improve the score or fix any leaks, personally I don’t use it and you can see here for more info from over the years! https://community.webroot.com/search?q=System%20Analyzer

 

From the online Guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemControl/RunningSystemAnalyzer.htm

 

Thanks,

2 replies

TripleHelix
Moderator
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  • Moderator
  • Answer
  • November 7, 2021

Hello @njj 

 

It sounds like your using System Analyzer so I would take the info it shows with a grain of salt and there’s nothing you can do to improve the score or fix any leaks, personally I don’t use it and you can see here for more info from over the years! https://community.webroot.com/search?q=System%20Analyzer

 

From the online Guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingSystemControl/RunningSystemAnalyzer.htm

 

Thanks,


TripleHelix
Moderator
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  • Moderator
  • November 7, 2021

I did a scan with System Analyzer and it shows a possible memory leak with Firefox so there is nothing I can do to fix it so I don’t worry about it.