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NINUS1948
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My account email is (Snip) Removed Private Information. Please Do Not Post Private Information on an Open Forum. ~ PTD

Our subscription is showing expired.  We auto renewed June 24th, 2022, through our bank account.   Our Wi-protection is also saying expired.

 

Best answer by ProTruckDriver

Hello @NINUS1948 

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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2 replies

ProTruckDriver
Moderator
  • Moderator
  • 7580 replies
  • Answer
  • December 19, 2022

Hello @NINUS1948 

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave


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  • Popular Voice
  • 86 replies
  • December 21, 2022
NINUS1948 wrote:

My account email is (Snip) Removed Private Information. Please Do Not Post Private Information on an Open Forum. ~ PTD

Our subscription is showing expired.  We auto renewed June 24th, 2022, through our bank account.   Our Wi-protection is also saying expired.

 

I would log into your local Webroot website and contact support from there.