Hello @NINUS1948
I would recommend getting in contact with Webroot Support with this problem.
Webroot Support:
Submit a ticket
Call 1-866-612-4227
Purchases, renewals, and upgrades
Mon - Fri 7 AM to 7 PM (MDT)
wr-customersales@opentext.com
Tel: 1-866-350-6089
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
My account email is (Snip) Removed Private Information. Please Do Not Post Private Information on an Open Forum. ~ PTD
Our subscription is showing expired. We auto renewed June 24th, 2022, through our bank account. Our Wi-protection is also saying expired.
I would log into your local Webroot website and contact support from there.