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I paid for the subscription received a disk but the  download does not work.  I guess I need a key code which I have yet to receive. 

 

Hello @trad03 Welcome to the Webroot Community Forum.

I would recommend getting in contact with Webroot Support with this problem.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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