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I just installed my 5 device Webroot on 5 items but one of them keeps getting notificaion that protection is expiring soon and to renew. I go to the site and it shows a full year still available. What is wrong

Hello @Trishalyn 

 

It’s best to contact Webroot Support Directly as they have access to the backend.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MST)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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