Please contact your network administrator to access the user interface of SecureAnywhere.
This workstation was managed by another company and they are no longer manage this workstation.
How do I install my new version?
Solved
Trying to uninstall old version of Webroot, but I keep getting this message.
+3Best answer by ProTruckDriver
Hello connectedgeek , Welcome to the Webroot Community Forum. ☺️
This sounds like you have the Business Version of Webroot installed. To uninstall:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
View originalThis sounds like you have the Business Version of Webroot installed. To uninstall:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
+3
Hello connectedgeek , Welcome to the Webroot Community Forum. ☺️
This sounds like you have the Business Version of Webroot installed. To uninstall:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
This sounds like you have the Business Version of Webroot installed. To uninstall:
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
+3Thanks. I did open a case. Just waiting for an answer.
Keeping the World Connected One Geek at a Time!
connectedgeek wrote:
Thanks. I did open a case. Just waiting for an answer.
Wanted to circle back on this and see if Support was able to assist you.
+3Not yet. No reply as of yet... thanks for following through.
I was going to wait until tomorrow to open another case.
I was going to wait until tomorrow to open another case.
+28Have you tried sending the uninstall command from the Webroot SecureAnywhere Endpoint Protection online console?
+3I don’t have access to the console.
As I stated above...
“This workstation was managed by another company and they are no longer manage this workstation.”
I’m still waking for support to email me back.
As I stated above...
“This workstation was managed by another company and they are no longer manage this workstation.”
I’m still waking for support to email me back.
Keeping the World Connected One Geek at a Time!
+28Sorry, missed that statement. If you're still waiting for support to get back to you at this point, you might want to try calling them. The business support number I use as a last resort is, (866) 254-8400.
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