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Unable to remove Webroot

  • July 11, 2018
  • 1 reply
  • 69 views

I have a server that I wish to remove Webroot from.
The software has been "fully" uninstalled and the only remnant I can find is the application entry in "Ädd/Remove Programs".
I have tried both the Webroot removal tool and the upgrade tool which both run and report success however the entry remains.
>> Webroot SecureAnywhere 9.18.44
 
Any help would be greatly appreciated.

Best answer by akim

Hello @, please try the instructions provided here and if you need additional assistance, please contact the Webroot support team and they will be happy to help further. 
 
Webroot Business Support:
Submit a ticket
Call 1-866-254-8400 (US), +44 (0) 808 101 7260 (UK), +61 2 8071 1903 (AU)
 
 
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1 reply

akim
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  • Retired Webrooter
  • 831 replies
  • Answer
  • July 12, 2018
Hello @, please try the instructions provided here and if you need additional assistance, please contact the Webroot support team and they will be happy to help further. 
 
Webroot Business Support:
Submit a ticket
Call 1-866-254-8400 (US), +44 (0) 808 101 7260 (UK), +61 2 8071 1903 (AU)