Skip to main content
Solved

Upside down Webroot Threat Shield checkmark?


See the picture above. No, this isn’t a joke or a doctored photo. This is how it is appearing in my Chrome browser. Any ideas what’s going on?

Best answer by TripleHelix

This is what Support said and they are working on it!

 

Click on picture to see full size!

 

 

View original
Did this help you find an answer to your question?

8 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • April 26, 2025

Hello ​@jl156162 

 

Yes I see the same here I will let support know! ​@TylerM 

 

 

Thanks,


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • April 26, 2025

@jl156162 I sent them my pictures as it’s hard to explain the problem. LOL


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • April 26, 2025

The issue is only with Google Searches on any Browsers and Bing Searches are fine that I see.


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • Answer
  • April 26, 2025

This is what Support said and they are working on it!

 

Click on picture to see full size!

 

 


TylerM
Administrator
Forum|alt.badge.img+25
  • Sr. Security Analyst & Community Manager
  • 1277 replies
  • April 28, 2025

I was just told that the fix for Chrome is out and Firefox and Edge are pending but they are submitted!


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • April 28, 2025
TylerM wrote:

I was just told that the fix for Chrome is out and Firefox and Edge are pending but they are submitted!

Thanks ​@TylerM 👍


Forum|alt.badge.img
  • OpenText Employee
  • 19 replies
  • May 6, 2025

Hi,
Earlier today, we updated Edge and Firefox Beta to v2.2.25115.1, which includes a fix for the search result annotation (SRA) mirroring issue. The WTS Edge update is now generally available for everyone, while the Firefox update is available only to Beta users. We plan to release the Firefox update to production next week.

If you encounter any update or performance issues, please let us know.

Thanks,
Jrathee


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9197 replies
  • May 6, 2025
JR565 wrote:

Hi,
Earlier today, we updated Edge and Firefox Beta to v2.2.25115.1, which includes a fix for the search result annotation (SRA) mirroring issue. The WTS Edge update is now generally available for everyone, while the Firefox update is available only to Beta users. We plan to release the Firefox update to production next week.

If you encounter any update or performance issues, please let us know.

Thanks,
Jrathee

Thanks ​@JR565 and I got them! So I assume it will go out to all soon?

 

Firefox:

 

 

 


Reply