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Warning messages in Windows 10 reliability monitor.

  • September 23, 2020
  • 3 replies
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C
Fresh Face

Hello,

There are many warning messages from Webroot in the Windows 10 reliability monitor. The warning messages appear in the reliability monitor every every 15 minutes. So far there are 22 messages on 2020-09-23. How do I fix this warning message?

 

Problem

Unsuccessful application installation

Date 2020-09-23

 

Description

Windows Installer installed the product. Product Name: Core. Product Version: 1.1.226. Product Language: 1033. Manufacturer: Webroot. Installation success or error status: 1603.

 

Best answer by TripleHelix

Hello @Colman Leung 

 

Go into Safe Mode and delete the C:\ProgramData\WRData Folder (Hidden Area) then reboot back into normal mode to see if it fixes your issue? In most cases it does fix this issue! https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/webroot-av-stopped-working-since-last-update-344929?postid=360708#post360708

 

Please let us know the outcome!

 

Thanks,

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    TripleHelix
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    • TripleHelix
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    • September 23, 2020

    Hello @Colman Leung 

     

    Go into Safe Mode and delete the C:\ProgramData\WRData Folder (Hidden Area) then reboot back into normal mode to see if it fixes your issue? In most cases it does fix this issue! https://community.webroot.com/webroot-secureanywhere-internet-security-plus-13/webroot-av-stopped-working-since-last-update-344929?postid=360708#post360708

     

    Please let us know the outcome!

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
    Ssherjj
    TripleHelix
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    Fresh Face
    • Colman Leung
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    • Fresh Face
    • 1 reply
    • September 24, 2020

    Hello TripleHelix,

     

    I followed your instructions and the issue has been resolved.

    Thank you very much for your help.

     

    Colman

    Ssherjj
    TripleHelix
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    TripleHelix
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    • TripleHelix
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    • September 24, 2020

    Great to hear and thanks for letting us know!

     

    Cheers,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
    Ssherjj
    TripleHelix
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