Hi
I am not sure, but I guess the file as seen in the image is somehow blocked by the Webroot Antivirus - so the computer game won’t work. How would I allow this file?
Thanks,
Matias
Solved
Webroot/PC game problem
Best answer by TripleHelix
Hello
Please contact Webroot Support directly and they will look after you it’s the best way!
Webroot Support:
Submit a ticket The best way
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
+63Hello
Please contact Webroot Support directly and they will look after you it’s the best way!
Webroot Support:
Submit a ticket The best way
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
..this is another concern I have - Nvidia app crashes on startup. Could the reason be somewhere in Webroot settings / firewall settings?
+63Matias_1989 wrote:
..this is another concern I have - Nvidia app crashes on startup. Could the reason be somewhere in Webroot settings / firewall settings?
I don’t think so as I never had any issues ever when installing the latest NVIDIA update software. You might want to try and older update of NVIDIA for your system as it could have a bug in that update? But if you want to check Contact Webroot Support and they will tell you.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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