
I am repeatedly receiving a notification pop-up from Webroot prompting me to allow or block a certain process. However, nothing is actually listed in the box, even when I click the “show event details” button. What should I do?
I am repeatedly receiving a notification pop-up from Webroot prompting me to allow or block a certain process. However, nothing is actually listed in the box, even when I click the “show event details” button. What should I do?
Hello
Support: https://www.webroot.com/us/en/about/contact-us
Business Support: https://www.webroot.com/us/en/business/support/contact
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Run a scan as per above to see if this software detects any issues.
You could also do a scan using Windows Defender which is also on your Computer.
If there is nothing found lodge a support ticket with Webroot.
Hello
In the mean time you can Save a Scan Log and look near the Bottom and it should say what Webroot is complaining about! Just remember where you saved the Scan Log I put it on my Desktop!
Or see here: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=738&t=SecureAnywhere-Saving-a-scan-log
Please let us know or even post the lines in the Scan Log what the issue is and if it shows nothing then please do a scan and Save a Scan Log and post the lines with the issues.
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