Webroot, Windows 11, Printdialog.exe

Hello @ClarkR 

Did you get your issue sorted?

Thanks,

I think, I just added it to monitor list. It all checks out for microsoft’s credentials and installation path. Since I haven't installed any new hardware or software in several months and the notice just started coming up recently. Thanks...

@ClarkR Can you supply an MD5 hash of the file so we can check? Or scan the file on VirusTotal and post the link of the results.

Thanks,

VirusTotal scan link ….

https://www.virustotal.com/gui/file/c079ecccb7fc05603bf4498bc15212ecff34a750b49b8a1c4dd0421989211ce6/detection

Please advise if anything further is needed, thank you.

Clark

Thanks it was marked good/safe Yesterday so you can remove from the Monitor list!

http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx

See here in Details: https://www.virustotal.com/gui/file/c079ecccb7fc05603bf4498bc15212ecff34a750b49b8a1c4dd0421989211ce6/details

Also after a re-scan on VirusTotal not detected by Webroot anymore!

https://www.virustotal.com/gui/file/c079ecccb7fc05603bf4498bc15212ecff34a750b49b8a1c4dd0421989211ce6?nocache=1

Sounds good, thanks for the assist, enjoy! 

You’re very welcome! 😉

Webroot has once again detected PrintDialog.exe as a trojan…

Virustotal scan link below …

Seems to trip after windows 11 Pro updates, had one yesterday and this morning it was flagged.

https://www.virustotal.com/gui/file/76c8f5c37529931b4e65c0f0d90b2c15ded2c42df6cc0d51c87ff592838d4c8e?nocache=1

Side Note. I’m on the Windows Insider program, Dev Channel in case that has any bearing on this.

Hello @ClarkR 

Yes I see and again contact Webroot support and tell them what you are doing because it’s affecting many other Webroot users as you can see in my screen shot! @DanP can you help out here as well?

Thanks and I even contacted Webroot support.

Hello @ClarkR, 

This has been corrected. It is always best to contact support for any false positives you see.

Thanks,

-Dan

Thanks @DanP it’s much appreciated! Also not detected on VT anymore: https://www.virustotal.com/gui/file/76c8f5c37529931b4e65c0f0d90b2c15ded2c42df6cc0d51c87ff592838d4c8e?nocache=1

Hello @ClarkR 

I’m going to close this thread and if you see any False Positives please contact Webroot Support Directly and they will sort it out for you because your running the Windows Insider program, Dev Channel, 3 of Mods use to be Windows Insider MVP’s so we don’t run the insider builds anymore.

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

Thanks,