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What is my PC covered with? Also if i had Antivirus/worms before i renewed my Acct. would it be wiped out?

  • 27 June 2024
  • 1 reply
  • 56 views

I have webroot coverage for VPN plus I think anti Virus.  But I have a thing called HP Smart printer and they told me that I have malare and worms on my system, so if I have antivirus that should kill it yes? 

Please have a support agent call me to set me straight.  Also my PC says I have coverage as a tablet is that correct?

1 reply

Userlevel 7
Badge +63

Hello @Manong Guro Gary Ruby 

 

I’m not sure as you can get both VPN and AV but there separate. Look at the bottom to see if you have both? https://www.webroot.com/us/en/home/products/compare#see-pricing-options

 

It would be best to contact Webroot support and they will sort this out for you.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MST)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

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