Who or where do I send logs of a possible threat for analysis?

  • 24 March 2019
  • 1 reply

I have a possible threat on my android device that has been suspiciously, and persistently running in the background. The app appears to take the name 'abracadabra' and I have no idea nor information about it. Can someone please direct me to the the proper channels (an email address perhaps) for help in analyzing the logs I have collected from my device. Thank you!

Best answer by Ssherjj 25 March 2019, 00:48

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Userlevel 7
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Hello @enricogcastillo m

Welcome to the Webroot Community,

Please look here at this thread.

So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.

Support is free of charge with a Webroot subscription.

Hope this helps?