Solved
Who or where do I send logs of a possible threat for analysis?
I have a possible threat on my android device that has been suspiciously, and persistently running in the background. The app appears to take the name 'abracadabra' and I have no idea nor information about it. Can someone please direct me to the the proper channels (an email address perhaps) for help in analyzing the logs I have collected from my device. Thank you!
Best answer by Ssherjj
Hello @enricogcastillo m
Welcome to the Webroot Community,
Please look here at this thread. https://community.webroot.com/webroot-mobile-security-for-android-15/the-mystery-of-abracadabra-296991#post297004
So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.
Support is free of charge with a Webroot subscription.
Hope this helps?
View originalWelcome to the Webroot Community,
Please look here at this thread. https://community.webroot.com/webroot-mobile-security-for-android-15/the-mystery-of-abracadabra-296991#post297004
So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.
Support is free of charge with a Webroot subscription.
Hope this helps?
+62Hello @enricogcastillo m
Welcome to the Webroot Community,
Please look here at this thread. https://community.webroot.com/webroot-mobile-security-for-android-15/the-mystery-of-abracadabra-296991#post297004
So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.
Support is free of charge with a Webroot subscription.
Hope this helps?
Welcome to the Webroot Community,
Please look here at this thread. https://community.webroot.com/webroot-mobile-security-for-android-15/the-mystery-of-abracadabra-296991#post297004
So it would be best to Contact the Webroot Support Team and they can tell you where to send your logs if they need them. Or you can Submit a Support Ticket.
Support is free of charge with a Webroot subscription.
Hope this helps?
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.3.2}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.