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Alert: SecureAnywhere website will be unavailable on Tue 12 Feb 2013 7:00 am for 3 hours.

  • February 11, 2013
  • 12 replies
  • 33 views

explanoit
Silver VIP
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Due to maintenance the SecureAnywhere website will not be available on Tue 12 Feb 2013 7:00 am for 3 hours.
According to the message just shown to me while logging in.

12 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • February 11, 2013
I did not get the message.  Any idea if the maintenance will be domain wide?  (Affecting downloads, support, everything on the webroot.com domain?)

explanoit
Silver VIP
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  • Author
  • Silver VIP
  • February 11, 2013
They need to tighten up the wording on it...
It needs to be in a standardized date format with the timezone. =)
 
The SecureAnywhere console will be unavailable for three hours beginning Tuesday (2013-02-12) at 7:00 a.m. Pacific Time

shorTcircuiT
Gold VIP
  • Gold VIP
  • February 11, 2013
I see it now.. on the Account Console.  Is there any official word regarding what parts of the domain are affected?

explanoit
Silver VIP
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  • Author
  • Silver VIP
  • February 11, 2013
This may be a conspiracy with the PRC to bring down America's cyber defenses.  :catsurprised:

shorTcircuiT
Gold VIP
  • Gold VIP
  • February 12, 2013
Time changed? Mine reads "
Please note: Due to maintenance the SecureAnywhere website will not be available on Tue 12 Feb 2013 1:00 am for 3 hours."

explanoit
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  • Author
  • Silver VIP
  • February 12, 2013
Mine still says Tue 12 Feb 2013 7:00 am for 3 hours.

shorTcircuiT
Gold VIP
  • Gold VIP
  • February 12, 2013
Maybe the time is adjusted to your local time preferences

RetiredTripleHelix
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I'm in the EST zone GMT -5:00 and it says:
 


 
TH

shorTcircuiT
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  • Gold VIP
  • February 12, 2013
Thanks TH!  Adjusted for local time... I am UTC -6 (Central)

shorTcircuiT
Gold VIP
  • Gold VIP
  • February 12, 2013
Appears to be back up at this time.  

pegas
Gold VIP
  • Gold VIP
  • February 12, 2013
Yes, confirmed. The site is back but https:///t5/Webroot-SecureAnywhere-Complete/Passwords-web-console-isn-t-encrypted/m-p/16178#M1481 issue still persists.

MikeR
  • Retired Webrooter
  • February 12, 2013
This was a switch-over to new hardware and the downtime should have been 2-3 hours. The messaging was originally for 7:00am GMT which was when there is the least amount of server traffic on my.webrootanywhere.
 
I think the times were changed so that they incorporated the timezone you were in.