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Apr 16, 2025 Unresolved incident: BCTI API is experiencing issues – investigation underway.

  • April 16, 2025
  • 1 reply
  • 22 views

TripleHelix
Moderator
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BrightCloud issues that I was having and found this!

 

https://status.webroot.com/#

 

 

1 reply

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Author
  • Moderator
  • 9210 replies
  • April 16, 2025

Issues have been fixed!

 

https://status.webroot.com/#

 

Apr 16, 2025
Resolved - At 10:21 AM EST, the us-west-2 region experienced an incident characterized by an increase in 5xx errors. This issue was resolved at 12:04 PM EST.
Apr 16, 18:54 UTC
Investigating - We are currently investigating an issue affecting the BCTI API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
Apr 16, 14:41 UTC
Resolved - This incident has been resolved.
Apr 16, 16:27 UTC
Identified - The issue has been identified as affecting only mail delivered by SAT to domains hosted on the google platform. All other mail from SAT remains fully operational. A fix is being implemented.
Apr 8, 15:57 UTC