Since 2002, the Gold Stevie Award for sales and customer service has been conferred for achievement in business to organizations and individuals in more than 60 nations. We’re pleased to announce that Carbonite has been honored with five of these awards in 2021.

Below are details on each of the awards.

GOLD STEVIE WINNER

Customer Service Department of the Year – Computer Software – 100 or more employees 

This category recognizes everyone who works formally in customer service in an organization, regardless of their role or location.

GOLD STEVIE WINNER

Contact Center Professional of the Year: Craig Becerril, Lead Technical Support Specialist 

This category acknowledges the achievements of non-executive professionals who work in a call or contact center.

BRONZE STEVIE WINNER

Contact Center of the Year (Over 100 Seats) – Technology Industries

This category measures call and contact centers that have more than 100 seats in technologies industries.

BRONZE STEVIE WINNER

Contact Center Leader of the Year: Erik Price, Director of Technical Support

This category honors the achievements of senior contact or call center executives for their achievements since the beginning of July 2019.

Congratulations to everyone involved in making Carbonite customer service and technical support such a stellar experience for our customers, and a special shout-out to our individual winners Craig and Erik for their contributions! Read more about the Steve Awards and this year’s winners here. 

People’s Choice Awards WINNER - Carbonite

More than 44,000 votes were cast in this year's edition of the component of the Stevie Awards for Sales & Customer Service in which the general public gets to vote for their favorite providers of customer service.