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Community Postings Are Google-Searchable

  • September 18, 2013
  • 1 reply
  • 10 views
D
New Voice
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Hello...
Today I learned that Webroot Community postings are Google-searchable with no Community login. I just entered my username and “Webroot" in the search box. This concerns me, since sensitive security information might be discussed/disclosed in the Community. Perhaps a caution to those posting would be appropriate. Please excuse me if I have missed a caution notice.
 
Examples of searchable sites follow:
 
https:///t5/kudos/userpage/user-id/3580/tab/users-who-kudoed#.UjnXOdKsiSo
https:///t5/Webroot-SecureAnywhere-Antivirus/Threat-Removal-Information/m-p/33384#.UjnXcNKsiSp
https:///t5/Webroot-SecureAnywhere-Complete/Shutting-Down-SecureAnywhere-Protection/td-p/9824#.UjnXmNKsiSo

    1 reply

    JimM
    • JimM
    • Retired Webrooter
    • September 18, 2013
    Hi dwechs,
     
    The Webroot Community is google-searchable by design.  A lot of our traffic and many of our visitors actually come from Google searches about common antivirus questions.
     
    We make a point to not allow any sensitive information to be posted in topics on this forum.  In the event someone posts something personally identifiable, moderators will remove it.  If anything personal ever has to be disclosed, we advise users to either create a support ticket or handle it via private message.  Private messages are not indexable by Google.
     
    Caution should always be taken when posting on a public forum to be certain to not post personally identifiable information.
    /// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
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