Skip to main content
To Customer Support To Customer Support
We just launched a new family pack where you can get protection for 10 devices - details here:

http://www.webroot.com/us/en/home/products/family
Quick question. What is up with the 70 day money back Guarantee? Not a 30 or 60 or even a 90 day but a 70 day. Just seems odd.
I'm not sure how they picked 70 days - let me see if I can find out the reasoning for that.
70 days is standard: Online Refund   Seems like a good deal/idea. Oh I see what you mean about odd figure...10 weeks?

 

 
So I found out - we had a competitor we were trying to one up.  Their refund policy was 60 days, so we went with 70 days to be one better :)

 

https://www.youtube.com/watch?v=KOO5S4vxi0o
Ah ok well that makes sense I guess. If they really want to gain market share make it 364 day trial with a 1 year purchase. Now that would be unique. May not make money but it would stand out above the rest.

Reply


Terms & Conditions