OpenText’s commitment to our customers and partners

  • 18 March 2020
  • 0 replies
OpenText’s commitment to our customers and partners
Userlevel 7
Badge +48

Hello Webroot Community, 

I wanted to share with you an email from Mark Barrenechea, OpenText CEO & CTO that was sent out a moment ago regarding OpenText and COVID-19. 

Stay safe. Stay healthy. 



To our valued customers and partners,

Together, we are facing an unprecedented situation. The global coronavirus pandemic is affecting all our families, our businesses and our communities. We are forever changed, and I wanted to reach out and update you on how OpenText is approaching this unprecedented situation.

While everyone across the world continues to navigate the uncertainty of COVID-19, OpenText is committed to supporting your business throughout the course of this pandemic and to provide continuity of service at all times. We have you covered, and we will work 24x7 to ensure we meet your changing needs by fully leveraging the OpenText Cloud, all our digital channels and our software and global expertise.

We realize in this time of crisis it is important for you to rely on and trust your strategic partners such as OpenText, and we are here to respond rapidly to your unique and changing needs. OpenText has been in business for almost 30 years delivering mission critical solutions on a global basis and across industries.

We are helping ensure supply chains and retailers are delivering essential goods, pharmaceutical companies are conducting research, hospitals are managing resources, doctors and patients are connected, airlines are safe, banks are providing funds, cyber criminals are stopped and transportation systems are moving goods, along with many other critical functions.

The OpenText leadership is meeting continuously to assess and respond to the crisis as it evolves, adjusting as required, and keeping the health and safety of those impacted front of mind. Following the guidance of the World Health Organization, we activated our business continuity and pandemic plans early on, to ensure the health and safety of our employees and customers, while continuing to provide the same quality of service.

We all need to do our part in “flattening the curve”, leading and learning new ways to work, and accelerating the transformation of work to digital and mobility. Most OpenText employees are now working remotely, using our own tools to ensure that we remain connected to each other and our customers. OpenText is working hard and smart to ensure we are exceeding your expectations and doing so safely and responsibly.

Our hearts go out to all those impacted. Our thoughts are especially with those who are sick, we wish you a full recovery. We are also inspired by the healthcare workers who are the first responders and working the front lines to provide need and care to those affected.

Please feel free to reach out to your local OpenText team with any additional questions and concerns. OpenText is here to help you in any way possible. You can find more information here.

Thank you,

Mark J. Barrenechea
OpenText CEO & CTO



0 replies

Be the first to reply!