UPDATE 4/28/17 2:11 p.m. MDTAs a reminder, the repair utility to address the false positive issue that arose on Monday, April 24, is available. The utility will release and restore quarantined applications to working order on the affected endpoints.

 

Please note, the utility was built to address only this specific false positive issue. It will be deactivated in the future.

If applications are operating normally on your systems, you do not need to implement the utility.

 

To obtain the repair utility, open a support ticket, or reply to your existing support ticket related to this issue. Please include your phone number in the ticket.

 

I want to thank each of our customers and partners for their patience during this time, and we are committed to earning your trust going forward.

 

More info: https://www.webroot.com/blog/2017/04/25/critical-service-announcement/?sf73234701=1&sf73489491=1&sf73688856=1