Hello rzw,

 

Welcome to the Community,

 

 

There are 3 key places in WSA where a block may be applied. Please see this Knowledge Base article for details of each, how to access them and what there varying statuses are, the considerations to make when changingthem to unblock any files blocked, etc. If you have any need for clarification on this or any other questions then please post back. We are here to help.

 

Regards,

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To add to what Sherry said, if you are using a web browser, you are quite sure the site should not be blocked (Common normally safe sites like aol.com or facebook.com), and receiving a block notice like the image below, you can submit a Trouble Ticket to have Webroot Support take a look into a possible problem with "False Positives".  

 

 

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