Maybe due to a windows update (I'm just wondering) I cannot get the "Scan with WebRoot" entry on the context menu when I right-click a file. So I uninstalled and reinstalled the package again (ignoring previous settings) but all I get is : "Scan with Windows Defender"
There is a way you know to solve this old and annoying issue?
Solved
Issue with context menu
Best answer by ProTruckDriver
Hello @canapi
I believe it would be best to submit a Support Ticket so Webroot could gather your logs to see what the problem is. When submitting a Support Ticket Webroot logs are automatically sent to Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
View originalI believe it would be best to submit a Support Ticket so Webroot could gather your logs to see what the problem is. When submitting a Support Ticket Webroot logs are automatically sent to Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Hello @canapi
I believe it would be best to submit a Support Ticket so Webroot could gather your logs to see what the problem is. When submitting a Support Ticket Webroot logs are automatically sent to Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
I believe it would be best to submit a Support Ticket so Webroot could gather your logs to see what the problem is. When submitting a Support Ticket Webroot logs are automatically sent to Support.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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