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w32.trojan.gen

  • October 28, 2019
  • 1 reply
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saw (4) files triggering this on a user, in %appdata% - the most recent reference I can find here is from two years ago.

  • is this a false positive?
  • How can I tell where the user picked it up?
  • what damage if any could it cause?

Best answer by DanP

saw (4) files triggering this on a user, in %appdata% - the most recent reference I can find here is from two years ago.

  • is this a false positive?
  • How can I tell where the user picked it up?
  • what damage if any could it cause?

Hello @ldigioia,

 

Please Submit a Support Ticket and we can get that sorted out. 

 

-Dan

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1 reply

DanP
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  • OpenText Employee
  • Answer
  • October 28, 2019

saw (4) files triggering this on a user, in %appdata% - the most recent reference I can find here is from two years ago.

  • is this a false positive?
  • How can I tell where the user picked it up?
  • what damage if any could it cause?

Hello @ldigioia,

 

Please Submit a Support Ticket and we can get that sorted out. 

 

-Dan