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Does the update of webroot on a mac need admin rights?

W
New Member

Hello
In our company we have installed webroot on 100 MAcBooks.
Now some users told me that webroot would like to run an update.
Does uprgrading the software needs admin rights ?

Cheers Wolff

Best answer by dstokes1

@Wolff-DIS Yes, the Mac agents will need administrator credentials, unless an MDM is in use and there is a profile for the MDM to set the admin privilege controls. 

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    TripleHelix
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    • TripleHelix
    • Moderator
    • 9010 replies
    • June 17, 2021

    Hello @Wolff-DIS 

     

    I will will ping a Webroot Staff member or he will know who to contact to reply to your question. @dstokes1  @coscooper 

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
    TripleHelix
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    • TripleHelix
      TripleHelix
    dstokes1
    • dstokes1OpenText Employee
    • 23 replies
    • Answer
    • June 21, 2021

    @Wolff-DIS Yes, the Mac agents will need administrator credentials, unless an MDM is in use and there is a profile for the MDM to set the admin privilege controls. 

    Dave Stokes | Senior Solutions Consultant - Webroot
    TripleHelix
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    • TripleHelix
      TripleHelix

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