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Ingram Micro suffers global outage as internal systems inaccessible

  • July 4, 2025
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Updated.

 

July 4, 2025 By Lawrence Abrams

 

Ingram Micro

IT giant Ingram Micro is experiencing a global outage that is impacting its websites and internal systems, with customers concerned that it may be a cyberattack after the company remains silent on the cause of the issues.

Ingram Micro is one of the largest business-to-business technology distributors and service providers in the world, offering hardware, software, cloud, logistics, and training solutions to resellers and managed service providers worldwide.

The company employs around 24,000 people and generated approximately $48 billion in revenue in 2024.

Ingram Micro's outage started Thursday morning, with the website going offline and customers unable to place orders.

BleepingComputer was informed last night that some of Ingram Micro's internal systems are also inaccessible to employees.

 

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    Ingram Micro outage caused by SafePay ransomware attack

     

    July 5, 2025 By Ionut Ilascu

     

    Ingram Micro

    An ongoing outage at IT giant Ingram Micro is caused by a SafePay ransomware attack that led to the shutdown of internal systems, BleepingComputer has learned.

    Ingram Micro is one of the world's largest business-to-business technology distributors and service providers, offering a range of solutions including hardware, software, cloud services, logistics, and training to resellers and managed service providers worldwide.

    Since Thursday, Ingram Micro's website and online ordering systems have been down, with the company not disclosing the cause of the issues.

    BleepingComputer has now learned that the outages are caused by a cyberattack that occurred early Thursday morning, with employees suddenly finding ransom notes created on their devices.

    The ransom note, seen by BleepingComputer, is associated with the SafePay ransomware operation, which has become one of the more active operations in 2025. It is unclear if devices were actually encrypted in the attack.

     

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