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SAT Phish Test Random Delivery Schedule Not Working

  • April 22, 2022
  • 1 reply
  • 38 views

kleinmat4103
Popular Voice
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We have a couple of thousand people registered across our client base for phishing tests and really like being able to distribute the phish emails over the course of a couple weeks. They just all deliver at once.

 

I contacted support, but wasn’t able to get a clear answer as to why this happened aside from a potential lack of available resources to handle the campaign. I’ve been told this is resolved now, but haven’t tested beyond a small subset of people.

 

I’m not saying support is wrong. We just get a lot of support calls when all of these go out at once, so I’m a little gun shy.

 

Before I shoot out another campaign, I’m just curious if anyone else has seen this behavior.

 

Thanks!

Matt

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kleinmat4103
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  • Author
  • Popular Voice
  • 512 replies
  • April 22, 2022

I have it on good authority that is definitely resolved. Appreciate you all at Webroot for engaging and keeping us up to speed!