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Hi.

Newish PC, windows 10.

Keep having BSOD issues and tracked down to  : Error: driver_irql_not_less_or_equal (wrUrlFlt.sys)

I found old threads on this but no fix applicable to me, I don’t use wireless mouse or keyboard, or anything else.

I am a complete technophobe so does anybody have any advice other than bin Webroot completely? 

Not sure I’m even posting in the right place either...

Hello @Jimbob2 

 

Please Submit a Support Ticket and they will help you sort it out as it’s more than we can deal with on the forum.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,


Hello @Jimbob2 

 

Please Submit a Support Ticket and they will help you sort it out as it’s more than we can deal with on the forum.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,


many thanks.


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