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How do I deep scan ?
The default scan is referred to as a deep scan, which checks your entire computer for rootkits, trojans and other threats. During the scan, SecureAnywhere searches all areas where potential threats can hide, including drives, files, and system memory. It looks for items that match our threat definitions, match descriptions in our community database, or exhibit suspicious behavior. If SecureAnywhere detects a threat, it moves the item to quarantine where it is rendered inoperable. In quarantine, it can no longer harm your system or steal personal data.

[...]

You can run a scan in one of two ways:


  • From the main panel.
  • From the system tray.



https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/RunningScans.htm
I'm sorry but No this not a deep scan it is a quick scan it only covered 7,344 files a deep scan would a full scan which would cover over 234,000 files. The term used can be called anything but it is the files scanned that identifies what it really is. Scan my computer with the files included in this scan is by definition a quick scan. If I would have bought the Webroot security complete would the number of files being scanned be an issues.
Maybe, you want Custom Scan > Full Scan?




  • To perform a surface scan of files in active memory, select the Quick radio button.
  • To perform a scan of local hard drives, select the Full radio button.
  • To perform a scan for rootkits, trojans, and other threats, select the Deep radio button.
  • To limit the scan to certain folders and files, click the Custom radio button, click the Add File/Folder button, and click the Add button to select the folders and files you want to scan.
  • To delete a file or folder, highlight it and click the Remove button.



Please review:

https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/CreatingCustomScans.htm
Thank you for showing me how this product works.



Mike Hills

Thanks
Hi @mychills.



For more information about the differences between a full and a deep scan, have a look at this helpful thread:

https://community.webroot.com/webroot-secureanywhere-complete-14/clarification-of-difference-between-deep-and-full-scan-6298

and particularly Kit's replies here and here.



Also, see Kit's replies in this archived thread.



Whilst these threads are admittedly old and moreover @Kit no longer works for Webroot, he remains a key-player in the building of Webroot as we know it now, and his pithy and extremely lucid posts remain a veritable mine of information regarding the inner workings of Webroot.



Hope that helps!

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