By Jane Wakefield Technology reporter

5 February 2015

 

http://news.bbcimg.co.uk/media/images/80811000.gif/_80811340_emoticons.gifMany people use icons in text messages as a way of expressing emotions 

People using the little icons which denote happy, sad or other emotions in their text messages could be racking up big bills, the BBC has learned.

Consumer website MoneySavingExpert has received a large number of complaints about the issue.

It seems to affect older models of phones, including some Samsung and Apple handsets.

In Scotland, a woman ran up bills totalling over £1,000 after adding emoticons to text messages.

 

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