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Expired Key Code's

  • May 24, 2019
  • 3 replies
  • 160 views

Vic2020
Fresh Face
I have recently purchased a New Webroot Key Code directly through Webroot. I have 2 Key codes that were purchased through Best Buy, and have let them expire. Is there someway I can delete them off the selection under Account on my Web Console?

Best answer by ProTruckDriver

Hello @Vic2020

I believe the only way to delete a keycode from your Account Web Console is by contacting Support.
Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

3 replies

ProTruckDriver
Moderator
Hello @Vic2020

I believe the only way to delete a keycode from your Account Web Console is by contacting Support.
Please submit a Support Ticket or Contact Webroot Support to delete your expired keycodes. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,
Dave.

LLiddell
Forum|alt.badge.img+36
  • Retired Webrooter
  • May 24, 2019
As Dave mentioned, contacting support is your best bet. They can do this pretty quickly for you.

Vic2020
Fresh Face
  • Author
  • May 24, 2019
Thank You for the information. I am submitting a support ticket!🙂