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Got a Ransomeware that claims RSA-2048 encrption. It mainly hit the e-mail and some other files. The problem is Webroot has not found all of the associated files. Something in the system keeps generating hidden files.  Ernieuserlist and erniesitelist

 

Thoughts?
Hello there!  Welcome to the Community!

 

Please submit a Trouble Ticket as soon as you can for Webroot Support to take a look.  This is free of charge to anyone with a valid WSA license.

 

Please excuse my short remarks, but with suspected ransomware Support, soooner rather than later, is the best option :)

 

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