by: Paul Horowitz
The Mail app on iPhone and iPad has been around since the beginning of those devices, and many people have grown familiar with how the Mail app works and behaves. But recently, Apple has been making a lot of tweaks and adjustments to the Mail app, and some of these changes are not necessarily welcome by the user, or they can lead to confusion. One such example that is causing some frustration is the “Follow Up” suggestions feature on Mail for iPhone and iPad, which resurface emails that have not yet received a reply, nudging you to send a follow up email. The most common complaint about this feature is that it leads to the impression that the email thread has been updated and the email has received a reply, which then is loaded only to discover there is no new reply in the email thread, which has caused some users to think the Mail app is not properly displaying new emails or showing replies.
