Skip to main content
Solved

I have a shortcut on my desktop computer that I can't open. Is that a security problem?

  • January 25, 2017
  • 1 reply
  • 20 views

I have tried to open the file on the desktop, it is a short cut. They say that I am not supposed to acces the file.

Best answer by ProTruckDriver

Hello Luzia, Welcome to the Webroot Community Forum.:D
 
This file could be from Microsoft then it may not be. To be Safe I would contact Webroot Support and let the Experts sort this problem for you.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.;)
View original
Did this help you find an answer to your question?

1 reply

ProTruckDriver
Moderator
  • Moderator
  • 7813 replies
  • Answer
  • January 25, 2017
Hello Luzia, Welcome to the Webroot Community Forum.:D
 
This file could be from Microsoft then it may not be. To be Safe I would contact Webroot Support and let the Experts sort this problem for you.
 
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
HTH,
Dave.;)

Reply