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I have tried to open the file on the desktop, it is a short cut. They say that I am not supposed to acces the file.
Hello Luzia, Welcome to the Webroot Community Forum.:D

 

This file could be from Microsoft then it may not be. To be Safe I would contact Webroot Support and let the Experts sort this problem for you.

 

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

HTH,

Dave.;)

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