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I bought a new Laptop HP Notebook and I have  a HP Desk jet 1000 printer. The problem is my printer only prints color copies, it does not print any black & white copies. My printer worked fine with my other laptop. 

Can anyone HELP me with this issue, I'm very frustrated.

 

Thanks Mary https://
Hi Mary did you load the printer software into your new laptop? Secondly is the black cartridge empty in your HP Desk jet?
Hi Mary, Welcome to the Webroot Community Forum. :D

 

I see that you are running HP Laptop & Printer. I also run a HP Desktop and 2 HP printers. Anytime I need help with HP equipment I go the the HP Support Forums and get answers there. If you have a Webroot problem than they can be answered on the Webroot Community Forum.

 

HTH,

Dave
Thanks Dave

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