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I recently changed internet providers & now my wireless printer won't connect. Suggestions?

  • 17 May 2016
  • 1 reply
  • 23 views
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After changing from TWC to another cable company my wireless printer is offline and I can't connect it. It is an HP360 printer.

1 reply

Ssherjj
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Userlevel 7
Badge +62
Hello Dee1,
 
Welcome to the Webroot Community,
 
Are you getting any error mssages? Are you running Webroot AV?
 
Have you tried going to the HP Support site here http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6838373
 and here http://support.hp.com/us-en/drivers/selfservice/identify?q=HP360+printer.&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2
 
Let us know if you still need help.
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