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I recently changed internet providers & now my wireless printer won't connect. Suggestions?

  • May 17, 2016
  • 1 reply
  • 24 views

After changing from TWC to another cable company my wireless printer is offline and I can't connect it. It is an HP360 printer.

1 reply

Ssherjj
Moderator
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  • Moderator
  • May 17, 2016
Hello Dee1,
 
Welcome to the Webroot Community,
 
Are you getting any error mssages? Are you running Webroot AV?
 
Have you tried going to the HP Support site here http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6838373
 and here http://support.hp.com/us-en/drivers/selfservice/identify?q=HP360+printer.&tool=s-002#Z7_3054ICK0K8UDA0AQC11TA930O2
 
Let us know if you still need help.