Skip to main content
To Customer Support To Customer Support
IE11 downloaded automatically...now can't open emails from any source...aol, google, or centurylink.  Wondering if anyone has any ideas on how to fix this.  When I went to IE - to try to download it again - it says I have the current one.  Thanks!
Hello ?

 

Welcome to the Webroot Community.

 

Can I ask what OS you're using (Windows 7, 8, 10) and what browser you were using before IE11 downloaded?

 

Are you able to open email when using a different browser?

 

Please let us know, with a little more info we should be able to get this sorted out. :)

 

Thanks,

 

bd
? do you mean it's downloaded & installed or just downloaded & not installed? A bit more details about why you can't open those sites & mails would be nice. If it's installed and you can't open those sites have you tried to access them in browser compatibility mode? One should allways be able to uninstall IE11 and revert to the older one.

Did you somehow select use advised security settings when starting IE?

Reply


Terms & Conditions