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keycode

  • October 19, 2022
  • 4 replies
  • 107 views
R
New Member

how do I apply my keycode to a new computer

Best answer by TripleHelix

Hello @RacWeb12 

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot

Thanks,

TripleHelix
MajorHavoc

4 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • TripleHelix
  • Moderator
  • Answer
  • October 19, 2022

Hello @RacWeb12 

 

Please follow the steps below closely in terms of installing WSA on the target system/machine!

  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot

Thanks,

Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
TylerM
TripleHelix
MajorHavoc
MajorHavoc
Bronze VIP
Forum|alt.badge.img+25
  • MajorHavoc
  • Bronze VIP
  • October 19, 2022

As always, if you still have issues, reach out to customer support and they will help you get things working. 
 

https://www.webroot.com/us/en/support/support-home

- Owen Rubin,  Apple Expert. Worked in Vision Pro team and early Mac HW and OS engineer at Apple. Machines: 2017 iMac Pro 27" 5K 3GHz 10-Core Xenon Sonoma 14.x. 2023 14" MacBookPro M2 Max Ventura 13.x, 2018 16" MacBookPro Ventura 13.x, and a dozen or so older machines for testing. iPhone 14 Pro, iPhone 13 Pro, iPhone 6.
TylerM
TripleHelix
M
New Member

When entering keycode should I include hyphens?

TripleHelix
ProTruckDriver
Moderator

When entering keycode should I include hyphens?

Hello @Michael Kutschbach ,

Yes include the hyphens.

Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
TripleHelix
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