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login later

  • May 12, 2020
  • 3 replies
  • 124 views
W
Fresh Face

I’ve changed my password and when I try to log back in the messages states, something went wrong,. Please try again few minutes later. I can login on my PC but not my iPhone. Any ideas? 

Best answer by TripleHelix

Hello @WmBuchh 

 

Please Submit a Support Ticket and they will help you sort it out! Or maybe @pstonethompson  can look into it.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

    3 replies

    K
    Forum|alt.badge.img+20
    • khumphrey
    • Retired Webrooter
    • May 13, 2020

    Hey there @WmBuchh ,

    On your iPhone, are you using the secureWeb browser? Or are you simply trying to login to Webroot via the website and having difficulty?

    W
    Fresh Face
    • WmBuchh
    • Author
    • Fresh Face
    • May 13, 2020

    I am trying to login to WiFi Security

    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • May 14, 2020

    Hello @WmBuchh 

     

    Please Submit a Support Ticket and they will help you sort it out! Or maybe @pstonethompson  can look into it.

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    Ssherjj
    TripleHelix
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