27th June 2016 By Mark Wilson
The owner of a California-based travel agency has received a $10,000 settlement from Microsoft after a forced Windows 10 upgrade rendered her computer unusable. Teri Goldstein found that her work computer downloaded and started to install Windows 10 without her permission, but the installation failed.
The installation not only failed, Goldstein says, but also slowed down her computer, leading to days of lost business. After failing to get help from Microsoft's customer support, she took the company to court.
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