It does look like something is going wrong with Firefox extention installation, and my Firefox filtering extension shows old version .32 and disabled, the password vault isn't there, and the Startup entries that install the extension at bootup are broken.
Will need to contact Webroot to see what's going on,
I've opened a ticket. I'm betting that they've disabled FF extension installation because of a problem they've identified and didn't tell us. My PKG version of the Firefox extension is .32 when Triple's is 34, so something isn't getting updated somewhere.
WRLog.log once again proves to be without technical detail as to what's actually happening. Logs that don't log make me a very sad wolf.
Well, at least now I know I'm a sage for suggesting that idea...
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Have you disabled installation/update of the Firefox extensions? There's a report on the forums and it's happening to me as well.
My only Firefox extension is the filtering at 1.0.0.32. I'm also missing the password vault.
In addition, the startup entries for the FF and IE extension installation are broken, wruninstall.exe doesn't exist.
Great news for me that you are also having issues. Thank you very much explanoit. Will look at this further ..No I haven't disabled installation / updates for FF. Had to enable Webroot filter to get it installed and working. I followed @ diagram posted earlier but no avail.Can you explain what you mean by this...
In addition, the startup entries for the FF and IE extension installation are broken, wruninstall.exe doesn't exist.
It looks like WSA was a little cleanup-happy and actually removed the toolbar installer part of itself during a cleanup of an FP on my machine. I've also complained updated support about that. Interested to see lhow it's literally even possible that happened.
This is not a new issue in my case with FF...my installation has been lagging behind in relation to WSA extensions for a long time now and in fact Support have done several remote sessions, etc. to try to figure out the problem...and so far all I have heard back is that it may well be an installer based issue.
I have upvoted your feature request, as you know, and certainly in the case of FF the ability for a mnaul install would be great as yo cannot do in it what you can do re. Chrome, i.e., drag and drop the .crx (or in FF terms the .xpi) into the browser. I know that you can look to do a manual install but that is not great to try.
Actually xpi are just a renamed zip file with the extension components in it, I have manually installed it before. Unfortunately, that trick doesn't seem to be working with the files it downloaded to my computer.
Yup, got that and have also tried that...but as yo usay...not with very much success, etc. so hopefult your feature suggestion will be picked up and implemented by the Development Team...in whom we trust...http://www.forumsextreme.com/images2/sSig_woohoo2.gif