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My computer keeps hanging up after a window appears that say shockwave isn't working

  • November 9, 2014
  • 1 reply
  • 5 views

When I am online my computer hangs up after displaying a message saying shockwave has stopped working.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • November 9, 2014
Hello morsene,
 
Welcome to the Communnity!
 
Please make sure you have the right Adobe Shockwave Player by going here http://get.adobe.com/shockwave/otherversions/
EDIT
  Check this thread as well. https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Player-15-0-0-189-amp-Adobe-Air-15-0-0-293/m-p/158899/highlight/true#M9426
 
And if you continue to have problemx you can issue a Support Ticket
free of charge.
 
Also uncheck any add ons!
 
Please let us know the outcome.
 
Regards,