I just installed PCMark 10 to test my new PC build. During install, Webroot quarantined a couple files, and PC Mark will not run successfully. I think these are false positives, but I wanted to check before I remove them from Quarantine. The files are:
C:\Program Files (x86)\Steam\steamapps\common\PCMark 10\dlc\pcm10-autoit\AutoIt3.exe
C:\Program Files (x86)\Steam\steamapps\common\PCMark 10\dlc\pcm10-autoit\AutoIt3_x64.exe
Has anyone else encountered this?
I tried contacting customer support, but they were unable to help me.
Solved
PCMark 10 issues
+1Best answer by DanP
Hello @keydelk ,
You can safely remove those files from quarantine if you have not already done so. In this case those files are being legitimately used by PCMark 10.
Thanks,
-Dan
You can safely remove those files from quarantine if you have not already done so. In this case those files are being legitimately used by PCMark 10.
Thanks,
-Dan
+1I uploaded the file on virustotal.com, and it looks like a couple other engines also flagged this as a virus, but most did not:
https://www.virustotal.com/gui/file/8498900e57a490404e7ec4d8159bee29aed5852ae88bd484141780eaadb727bb/detection
https://www.virustotal.com/gui/file/8498900e57a490404e7ec4d8159bee29aed5852ae88bd484141780eaadb727bb/detection
+35- OpenText Employee
- Answer
Hello @keydelk ,
You can safely remove those files from quarantine if you have not already done so. In this case those files are being legitimately used by PCMark 10.
Thanks,
-Dan
You can safely remove those files from quarantine if you have not already done so. In this case those files are being legitimately used by PCMark 10.
Thanks,
-Dan
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