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pop ups

  • July 17, 2019
  • 3 replies
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In the past week whenever I am playing a game from Microsoft I receive a pop-up from McAffee to re-subscribe to their product. Is there a way to stop this.

Best answer by TripleHelix

Hello @notsure and Welcome to the Webroot Community!

This is the Webroot support forum and not sure if your in the right place as you have issues with McAfee so I would suggest that you go over there. https://community.mcafee.com/

Thanks,
    TripleHelix

    3 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • Answer
    • July 17, 2019
    Hello @notsure and Welcome to the Webroot Community!

    This is the Webroot support forum and not sure if your in the right place as you have issues with McAfee so I would suggest that you go over there. https://community.mcafee.com/

    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    TripleHelix
    T
    New Member
    • Thehammer
    • New Member
    • April 17, 2021

    he probably isnt a subscriber to mcaffe!  I am getting a pop up to renew when I never had to start with    this is malware and it is disappointing Secure anywhere let it in

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • April 18, 2021

    Hello @Thehammer 

     

    Then you would need to reset the browser that is affected.

     

    For Chrome: https://support.google.com/chrome/answer/3296214?hl=en

     

    Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

     

    If another Browser then do a search.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    Jasper_The_Rasper
    Ssherjj
    TripleHelix
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