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Question About System Analysis Results

  • March 6, 2013
  • 4 replies
  • 27 views

I ran a system analysis with Secur Anywhere Complete and got an alert that some devices are not operating properly and may need to be reinstalled.
 
What are the next steps I should take to address this alert?
 
Thanks
 
Chris

4 replies

shorTcircuiT
Gold VIP
If you are familiar with hardware drivers and installing them, you will want to look for updated/newer drivers for the items that were flagged.  If you are not familiar with this process, you might want to consult a computer technician for assistance.

  • Author
  • New Voice
  • March 6, 2013
The report did not elaborate on which devices might need to be reinstalled.
 
Just a vague alert.
 
Thanks for the reply.

shorTcircuiT
Gold VIP
You might check in Control Panel, Device Manager and check to see if any devices are flagged with a yellow or red symbol.  That may tell you which devices are having difficulty.

JimM
  • Retired Webrooter
  • March 6, 2013
Are you able to identify the device in question by clicking "view advanced detail" and then "view full report?" It should provide more granular information in that full report.