receiving a notice that I am not using genuine windows

I've been receiving the same msg everday this week also.  Bought from BestBuy 3-4 yrs ago

Hi mdsher
 
Welcome to the Community Forums.
 
Now, what you are seeing can happen for a number of reasons which we could spend alot of time going over here, but in this case as the computer was bought from Best Buy and hopefully is still under warranty I would contact the Geek Squad (details of contact options an be found here and you can CHAT WITH AN AGENT or call them on 1.800.GEEKSQUAD) as they should be your first post of call in trying to understand why this is happening.
 
If that yeilds no results then please come back here so that we can look into helping you further, but in case you are interested, you will find the most common reasons for this happening & what to do about them are well covered over at Microsoft (please see this web page (it is a UK-based on as that is where I hail from) to start you off).
 
Hope that helps?
 
Regards, Baldrick

Hi RN
 
Welcome to the Community Forums.
 
Hi mdsher
 
Welcome to the Community Forums.
 
As I said to mdsher, what you are seeing can happen for a number of reasons which we could spend alot of time going over here, but again, even though the computer was bought from Best Buy some time agao and is now out of warranty I would contact the Geek Squad (details of contact options an be found here and you can CHAT WITH AN AGENT or call them on 1.800.GEEKSQUAD) and see if they can provide guidance.
 
Again, if they are not preared to help then please come back here so that we can look into helping you further, but in case you are interested, the most common reasons for this happening & what to do about them are well covered over at Microsoft (please see this web page (it is a UK-based on as that is where I hail from) to start you off).
 
Hope that helps?
 
Regards, Baldrick