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Cannot scan my computer.  Purchased a 3.5 year renewal on 10/7/2014 and now I need to renew.  Why?
Hi vtosc

 

Welcome to the Community Forums.

 

Have to say that I have never heard of a 3.5 year renewal.  Renewl periods available vary depending on the version of WSA that one is using; 1 yr, 2 yrs or 3 yrs but not 3.5 yrs. Also, from where/with whom did you renew?

 

Let's start there and see if we can piece this one together for you.

 

Regard, Baldrick

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