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Hello Webroot Community,

I've browsed a few old theads on Shadow Defender.

 

Yesterday, I ran Shadow Mode with Webroot for the first time and upon machine restart. 

Webroot was in a confused state with grey tray Icon and blue dashboard with several switches Off. 

After a few minutes, green dashboard returned with switches On. 

 

But, WSA Advanced Settings were at Default, even calling a Scheduled Scan that was not my Settings preference.   

 

I've run Shadow Defender a few years, while only recent (few weeks) to WSA.

 

By my read of old threads. Commit WRData may be an issue, due to size, for Shadow Defender. 

Also by my reads.  SD and WSA simply may not consistently play well together. 

And one suggest was to turn Off Webroot before enter Shadow Mode and turn Off Webroot before exit Shadow Mode.

 

I'm posting in Techie, as unsure Shadow Defender is matter for Webroot boards.

 

I'd like to continue with Shadow Defender (on-demand) and Webroot.

 

Hoping for helping replys.

 

Thanks

 
Hi bjm_

 

Apologies...but I cannot help here. HOwever, I believe that @ used to, and may still, use SD in conjunction with WSA.

 

He may well have some advice or salient input re. your question.

 

Regards, Baldrick
@Seems like you have already read the thread I started about this topic in April 2015.

 

I never fully resolved the issue that you are seeing and my working solution has been to exit Webroot when I enter shadow mode and now I don't try to reactivate Webroot until it does so automatically when I exit SD.

 

I only use SD on demand as you are doing and find this an acceptable solution. This ensures the integrity of the WSA settings, scans etc which suits me fine. I do not mind having WSA shut down when in SD as all alterations are lost when exiting SD. I do not like committing files/folders when in shadow mode.

 

Hope this is of some assistance.

 

Regards, Nemo

 

 

 

 

 
Nemo wrote:

I never fully resolved the issue that you are seeing and my working solution has been to exit Webroot when I enter shadow mode and now I don't try to reactivate Webroot until it does so automatically when I exit SD.

I only use SD on demand as you are doing and find this an acceptable solution. This ensures the integrity of the WSA settings, scans etc which suits me fine. I do not mind having WSA shut down when in SD as all alterations are lost when exiting SD. I do not like committing files/folders when in shadow mode.

Hope this is of some assistance.

Regards, Nemo

 

Yes, of much assistance.   



As you can imagine, a few years of running Shadow Defender (on-demand) with "security".

 

Exit Webroot, was not what I was hoping to hear.  

 

Guess, I'll trial Webroot shut down before enter Shadow Mode + Webroot shut down before exit Shadow Mode. 

 

Yes, I've had issues with SD Exclude.  SD seems okay (for me) with minimal Commit e.g., bookmarks. 

 

Funny, I was imagining Webroot cloud protection as more compatible with my toys.

Now, I'm wondering what an image restore will do to Webroot.

 

Thanks again,

Cheers

 

 Edit: just realized Techie does not have Accept as Solution.  I'll update thread after trial. 

 

 

 

 
@You could always try committing your WRData file if it is not too large. Mine is around 100 MB although, as I say, I never commit files through SD.

 

As for an image restore, I had to do one last month following a disastrous Windows Update. It worked perfectly (phew!) and Webroot never missed a beat.

 

Good luck.
@ wrote:

@You could always try committing your WRData file if it is not too large. Mine is around 100 MB although, as I say, I never commit files through SD.

 

As for an image restore, I had to do one last month following a disastrous Windows Update. It worked perfectly (phew!) and Webroot never missed a beat.

 

Good luck.

Are Webroot Settings within WRData or are Webroot Settings within registry..?

One of these days. I'll ask about, what's all in WRData. 

 

Is 100MB normal growth over time.  IIRC, WRData can grow quite large (GB).

My WRData at 5MB feels like a baby. 

 

Good to read your image restore worked (phew!).

 

Thrice > Shut down Protection before enter Shadow Mode + Shut down Protection before exit Shadow Mode < worked. 

WRLog timestamp goes back in time.  

And as you advised:  Webroot starts okay on Restart. 

 

Thanks again!

 

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